AOG DESK OPEN NOW — sourcing starts when you call(689) 388-4893

Aircraft on ground · time critical

Aircraft down.
Move the part.

Massif 348 sources certificated operators for AOG cargo when the shipment cannot wait for the next scheduled departure: engines, landing gear, avionics, rotables and other aerospace components.

(689) 388-4893
Do not wait for a quote form

Broker, not carrier. Flight operations, carriage and air waybill remain with the certificated operator.

Cargo aircraft loading operation with palletized freight at an airport
Operational cargo loading · illustrative visual
AOG quick requestCall first for critical deadlines

For a hard AOG deadline, call the desk even after submitting the request. Capacity is indicative until confirmed in writing by the operator.

The AOG desk

Five things we need fast

The desk does not need a polished freight brief before starting. We need enough information to determine the aircraft class, routing constraints and sourcing path.

01 / Where

Origin + destination

Airport pair, preferred gateways, or the nearest practical alternates.

02 / What

The AOG item

Part, component, engine, tooling or equipment, including any dangerous-goods or temperature considerations.

03 / How much

Weight + dimensions

Enough to assess payload, door access, floor loading and aircraft suitability.

04 / When

Ready + required

The time the cargo can actually move and the latest acceptable delivery point.

05 / Constraints

What can break the plan

Permits, dangerous goods, airport restrictions, handling limits, customs or other mission-specific constraints.

Always

Call the desk

For aircraft-down situations, the phone is the fastest path. A form should never become the bottleneck.

How we source

Fast does not mean guessing

AOG work gets expensive when an aircraft is presented before the operator has verified the mission. Massif's sourcing sequence is built around the cargo and the clock.

01 / ASSESS

Load & mission

Weight, dimensions, commodity, ready-time and route constraints define the aircraft search.

02 / SOURCE

Operator outreach

We approach certificated operators capable of the relevant cargo and routing.

03 / CHECK

Operational fit

Availability, permits, airport capability, handling and cargo limitations are checked before commitment.

04 / COORDINATE

One desk

Operator, handler, ground providers and your team work to the same timeline.

Important: a fast quote is not the same as a confirmed aircraft. Pricing and capacity remain subject to operator availability and written confirmation.

What Massif handles

Brokerage around the mission

We can coordinate

  • Aircraft sourcing and charter quotations
  • Operator capability and documentation checks
  • Permits, PPR and trip-support coordination with the relevant parties
  • Ground and handling introductions
  • Timeline and status coordination
  • NDA and confidential-movement coordination

We do not become the carrier

  • We do not operate the aircraft
  • We do not issue the air waybill
  • We do not take custody of the cargo
  • We do not guarantee operator availability before written confirmation
  • We do not replace the operator's safety, security, DG or carriage obligations
  • We do not tell you a mission is confirmed when it is only being sourced

Aircraft down?

Call before the clock gets tighter.

The phone is the priority path for an AOG. Use the form when it helps capture details, then call the desk for the live discussion.

Call AOG desk(689) 388-4893